エンバシー スイーツ バイ ヒルトン アルカディア パサデナ エリア(Embassy Suites by Hilton Arcadia-Pasadena Area)

Great location, walking distance to restaurants and Metro station. Breakfast okay.

Nice looking hotel interior, spacious and comfortable rooms, friendly staff. My only complaint that elevators kept breaking down during my 3 day stay. No repairman on standby to fix.

It was my birthday and unfortunately I could Not get anyone to check the thermostat in the room. Someone finally came it was broken had to love rooms and the room we got placed in wasn’t any better

It was all very nice but their parking lot was gated and the hotel charged twelve dollars a night to park there.

Clean and comfortable and conveniently located near the CHLA Arcadia clinic which was the reason for our stay. The free breakfast was very good. Staff was very friendly. We will definitely stay there again if needed.

Have stayed here before and loved it, most likely will stay there again. The area is nice with a lot of stores and restaurants nearby. The hotel is great. We were there during the week so it wasn't too busy. Enjoyed the buffet breakfast that has a lot of options. My kids enjoyed the indoor pool which is great considering it was so cold outside since we visited in January.

Specifically called the hotel before I booked it to make sure the hot tub was going to be working and it was closed when we got there

I was given incorrect happy hour hours and not able to chill on my arrival day. I was basically told “too bad, come back tomorrow night”. Then house cleaning entered my room without permission while I was attending a funeral. Shortly after getting back, the building fire alarm went off for about 30 minutes and we were not informed of anything that was going on. We were left wondering what we should do. Lastly, I did go to happy hour the next night and was not treated so kindly when I asked for more cheese that was out for the chips. I was told “we’re not getting more, have the salsa instead”. I’m allergic to tomatoes so that wasn’t going to work. Very disappointing stay at this Embassy Suites and I try to make them my home away from home as much as possible when I travel.

Happy hour drinks and snacks available at the bar in the evenings. The indoor pool temperature is great even on cold days.