メインステイ スイーツ オーランド アルタモンテ スプリングス(MainStay Suites Orlando Altamonte Springs)

Pet friendly rooms are on the 3rd floor walking the dogs down the hall from the 3rd to the 1st smelt absolutely horrible. 5 Dogs running around without leases. The room smelt horrible as well no phone in the room to call the front desk. Night time guy at front desk was not nice when ask to change rooms.

The only two issues I had were that they do not offer everyday housekeeping and that our heater did not work. Besides that, there was great customer service and a spacious, clean, and quiet room.

Rooms are very comfortable, and will most likely stay there again next time we’re working in Altamonte Springs. Only negative was checking out in the morning. Had to be on a job site at 8, and there was no one at the desk to take our keys. Might be a good idea to have a dropbox for keys for early checkouts.

Bed was small. I reserved a king bed and ended up with a full-size bed. My wife and I had a lot of trouble sleeping. Pillows were small and offered little support. Towels were small. Everything was minimal. Elevator broke the last day we were there. Shower had a leak and dripped the entire time. Fridge in room was noisy.

My fly was delayed and I arrive to the hotel at 2 am. The front desk told me that because I arrived that late my booking was canceled by not showing. The lady help me with another reservation and charge me again, I accept because I was late and I dont have any place to sleep. Now I pay twice with to stay in the same place, she told me thwt the system will release the transaction that I pay with ******* because It the one that the system canceled

Very clean and comfortable. Plentynof options of places to eat nearby. Would definitely stay again.

Toilet didn’t work in our room. Room smelled terrible. **********s coated the bathroom. Asked for towels, they made us take them towels, yes take dirty towels to them, to receive 2 new towels for 4 people in the “suit” as they called it. It was disgusting.

This was the very worst stay I've ever had. A sign in lobby stated that it was a smoke free zone - not. Room very smelly and not really clean. I made a request for an adjoining room in advance and hotel didn't accommodate my request. The worst.

The property itself was clean and the room hygenically clean, the beds were super comfortable as was the linen.I must say that there was a funky smell in the passages and rooms. I am sensitive to smell, so maybe I'm being too sensitive but yes it really bothered me. It was under renovation which was fine, I did not hear noise. There is no breakfast