The hotel is new and everything is top notch. My only issue was the limited amount of English speaking staff !! We had issues in the restaurant both the evening we arrived as well as breakfast. There were no menu’s in English and no one there who could explain the French menu to us. We both ended up with meals that weren’t what we thought we were having at dinner and breakfast. I guess that is our problem for traveling to Quebec to vacation. It’s rarely an issue anywhere else in Quebec and we stayed at another Hotel Universal just south of the St Lawrence and English was commonly spoken.
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Brad
2023年9月24日
Lovely hotel with lots of amenities. Nice pool area, really warm water in the pool.
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Mélanie
2023年7月18日
Good place to stay, friendly staff, but noisy air system in the room and the bed and pillows are uncomfortable. I've stayed there a few times and it's the same thing in every room. Good for an overnight stay.
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Jonathan
2023年7月3日
Great hotel. Beautiful newly renovated rooms with no carpets. Service was excellent and people were friendly. Did not have the chance to visit the pool and spa. Was very affordable too.
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Brad
2023年9月28日
Quiet, comfortable. Nice warm pool. Had a very relaxing stay.
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Babak
2023年4月28日
It's a good hotel, but be aware there is absolutely NO room service. Also breakfast is NOT included. Reservation websites can be misleading. They don't mention these things. On the website says breakfast is 10 to 14$ However with tax and tip you have to spend at least 20$ every day to get an egg and few sausages.
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Humberto
2023年2月24日
Nice and clean hotel. Kind of busy place you have to look for parking but it’s free and safe.