The room was covered in mould, no pillowcases on yellow, stained pillows, two single beds pushed up against the wall with no headboard, bathroom walls had dirt running down them, shower screen dirty. Nothing like the picture that was shown for the type of room I booked.
After complaining I was moved to a suite which was much better but not what I’d expect from a 4 star hotel. Still no pillowcases on dirty pillows, bathroom mirror dirty, no remote for tv.
Reception staff was friendly and helpful.
自動翻訳